Fees

FEES

In Finland the waste management costs are covered by fees collected from waste producers, not by tax revenues.  The general idea is that everyone is responsible for their own waste.

Eco fee

The ekofee is an annual fee per household for waste sorting facilities provided by the company:

Every real estate holder or owner in the area served by Etappi Oy pays a so-called ekofee.  The ekofee is used e.g. to cover costs from collecting and transporting reusable and hazardous waste.

In return for the ekofee, local residents can use ekopoints and waste stations free of charge.  Businesses don’t pay ekofees so they pay for the services they receive from Etappi Oy.

Emptying fees

Emptying fees are set by the size or volume of the container.  The emptying fees include both transport from the chosen pick-up point to the waste handling site and the proper treatment process.  A house-owner is billed directly by the waste management provider.  People living in flats/apartments pay as part of their rent or maintenance fees.

The fees are set by a municipal waste board.

Billing

We invoice residential houses for our services every 3 months.   Apartment blocks receive a bill once a month.

Your invoice covers waste collection during a chosen invoicing period and other potential fees (e.g. extra waste collection carried out by an Etappi crew.  The fee is not collected if our customer service has been notified of the change 2 weeks prior to a scheduled collection. This could be the case e.g. for a holiday trip.

Etappi Oy doesn’t add an invoicing charge to its prices.  Direct debiting is available for making payments to Etappi.  Direct debiting is an agreement concluded between the customer and his/her bank for making payments for regular invoices. A reminder for outstanding invoices will be sent.

Other fees

Waste stations accept cash and/or bank cards.  Waste tariffs are set by the waste board.